hamradiostuffing
Joined: 02 Oct 2005
Posts: 18
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 Posted: Sat Dec 16, 2006 6:55 am Post subject: 2720 alignment is a joke |
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I have (3) IC-2720H's and recently pulled them from each of our family vehicles and put them on my service monitor. All 3 have drifted way off frequency and I wanted to align them.
The ICOM service manual I purchased did not show the alignment procedure so I went searching on the Internet but finally called ICOM when the procedure I found on the Internet and mods.dk did not work. The following is the email I received from ICOM this morning.
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Good morning,
As you can see from the paperwork that you sent me, this information was intended for Icom Distributors only and was never supposed to be distributed outside Icom. I have checked with our primary tech that works on the 2720's and he advises that the procedure was inaccurate and proved itself to be counterproductive. We have not developed an adjustment procedure that we feel comfortable in releasing at this time.
I have discussed this subject in depth with our service and TSR managers and we are not able to provide you with the information needed to perform the adjustments on the radios. If your radio requires alignment / adjustment, you will need to send the radio to an Icom service center to perform the adjustments.
Kevin McClinton, W7JRL
Technical Support
ICOM America, Inc.
2380 116th Ave. NE
Bellevue, WA 98004
Ph. (425) 454-7619
Fax (425) 637-8417
www.icomamerica.com
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If we as hams have the knowledge, experience, and test equipment to do routine radio maintenance, radio equipment manufacturer's should provide the information so we can do those adjustments. ICOM's refusal to provide this information, however noble it might be until they are "comfortable" with releasing it, is not acceptable in my view. They clearly know how to do the alignment, they just want YOUR CASH to do it!
If you agree, you might consider letting ICOM know in large numbers and not support them by purchasing their equipment. I was considering purchasing a full D-Star system but I will not do that now due to ICOM's lack of support on this simple request to provide the "hidden alignment access information" in the CS-2720 programming software I purchased to accomplish radio programming and routine maintenance on their equipment.
Note: Kevin was very helpful and communicated professionally on this issue. It is clearly ICOM that refuses to provide this information.
I will get all my ICOM gear sold and start looking for some new dual-band mobiles from a company that will not hide and keep secret their alignment service information!
Chuck
KX7ID |
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